FAQs
Campaign limits, billing, uninstalling and Shopify POS.
5 articles
Frequently Asked Questions (FAQs)
Answers to common questions on editing campaigns, auto-update, overlapping products, time zones, checkout labels, plans, trials and support.→Is there a limit on the number of campaigns I can create?
Campaign and variant limits for each Discounty plan, what happens when you downgrade, and Shopify's 25 automatic discount limit.→Why can charges occur after uninstalling an app, and how do trials and billing cycles factor in?
How Discounty's free trial, billing cycles and downgrades work, and how to avoid a charge you don't want.→How do Discounty discounts work with Shopify POS?
Which Discounty campaigns work on Shopify POS, the Discounty Campaigns tile, POS Pro requirements, and Sales channels settings.→What happens when you uninstall Discounty, and how do you recover?
How to uninstall Discounty safely, what happens to each campaign type if you don't, and how to recover your prices.→
Can’t find your answer?
Write to the support team in the chat. Send your store address and the campaign name, and they can look at it with you.